Privacy PolicyThis Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Cottonwick Candle Co or it's related sites and services.
This Privacy Policy does not apply to the practices of third parties that we do not own or control, including any third party services that you access through Cottonwick Candle Co. 1. Personal Information To fulfil your order, you must provide us with certain information, such as your name, email address, postal address, payment information, and the details of the product that you are ordering. You may also choose to provide us with additional personal information (i.e for a custom order). 2. Why We Need Your Information and How We Use It We rely on a number of legal bases to collect, use, and share your information, including;
3. Information Sharing and Disclosure Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows;
4. Data Retention We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. We generally keep your data for the following time period: 4 years. 5. Transfers of Personal Information Outside the EU We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified. 6. Your Rights If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below;
7. Cookie Policy This site uses cookies to personalise your experience, analyse site usage, and offer tailored promotions. For more information please read our cookie policy How to Contact Me For purposes of EU data protection law, I, Elezebeth Gordon, am the data controller of your personal information. If you have any questions or concerns, you may contact me via the Contact Page. |